Welcome To Senaxus Laser Craft

Shop Policies

Shipping

Processing time

We aim to ship all of our personalised products within 24-48 working hours

Estimated shipping times

United Kingdom:  We ship using either 48 hour or 24 hour Royal Mail Delivery

United States: 5-15 business days

Europe: 3-10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.



Returns & exchanges

Unfortunately due to the nature of our business, we are unable to accept returns and or exchanges for our products. Our products are fully personalised and we are unable to edit these once engraved.


Claims

Claims for damage must be made within 24 hours of receiving the item(s). Colour will vary from each item. These items are Engraved and are not printed. Engraving may show variation of colour under different light sources.

Spelling mistake These can happen from time to time. Please message us as soon as you realise With a picture showing the mistake. and we will correct this with No hassle. We cannot correct this with out an image for proof.