Welcome To Senaxus Laser Craft
Shop Policies
Shipping
Processing time
We aim to ship all of our personalised products within 24-48 working hours
Estimated shipping times
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Business days Weeks
United Kingdom: We ship using either 48 hour or 24 hour Royal Mail Delivery
United States: 5-15 business days
Europe: 3-10 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
Unfortunately due to the nature of our business, we are unable to accept returns and or exchanges for our products. Our products are fully personalised and we are unable to edit these once engraved.
Claims
Claims for damage must be made within 24 hours of receiving the item(s). Colour will vary from each item. These items are Engraved and are not printed. Engraving may show variation of colour under different light sources.
Spelling mistake These can happen from time to time. Please message us as soon as you realise With a picture showing the mistake. and we will correct this with No hassle. We cannot correct this with out an image for proof.
